Goodstar provides full-service property management across Auckland, helping landlords with everything from tenant screening and rent collection to Healthy Homes compliance and maintenance coordination.
Our goal is to protect your investment, maximise your rental returns, and make property ownership stress-free.

We manage rentals throughout North Shore, Central, East, and South Auckland, including suburbs like Glenfield, Mount Eden, Remuera, Howick, Mission Bay, Takapuna, and Manukau.
If your property is within Greater Auckland, we can manage it.

Goodstar combines personal service with professional systems. Unlike large franchises that handle hundreds of homes, we focus on a select number of Auckland properties — meaning faster communication, detailed inspections, and genuine care for each landlord.
We’re known for our transparent fees, proactive maintenance, and compliance expertise. 
(See how we compare on our Why Us page.)

We manage a variety of properties ranging from single-family homes, apartments, townhouses to multi-unit complexes across Auckland.

We conduct routine inspections every 3 months and after each tenancy ends.
Each report includes time-stamped photos and detailed notes sent directly to landlords via our owner portal.
This helps protect your property and maintain Healthy Homes standards.

We swiftly address maintenance issues, coordinating with trusted contractors, and ensuring the work is done cost-effectively and to a high standard.

Goodstar Property Management has years of experience managing Auckland rentals across North Shore, Central, and South suburbs.
Our team knows local tenancy laws, rental trends, and Healthy Homes Standards, giving landlords confidence their properties are in expert hands.

We use a rigorous screening process — including credit, employment, and tenancy history checks — to ensure only reliable tenants are approved.

References from previous landlords and employers are verified before any tenancy agreement is signed.

Most Goodstar-managed properties secure quality tenants within 1–4 weeks, depending on season and suburb.
Homes in family-friendly or commuter-convenient areas rent the quickest. Our screening process ensures we match reliable tenants fast.

We handle rent collection in a professional and timely manner. Our system allows tenants to pay online for ease and efficiency, ensuring timely payments.

We monitor rent payments daily. If a payment is missed, we issue reminders and, if necessary, serve a formal notice to remedy the breach under NZ tenancy law, if arrears persist, we support owners in proceeding through the Tenancy Tribunal process, handling documentation and representation.

Our fees are cost-effective and competitive, reflecting the quality of service we provide. Please contact us directly for a specific quote.

We believe in transparent, frequent communication. Property owners receive regular updates, inspection reports, and have 24/7 access to their property information via our online portal.

Our inspection reports are comprehensive and transparent, detailing the property’s condition with high-quality photos and descriptions. We believe in keeping property owners fully informed.

Absolutely! With our proactive management style and market knowledge, we can advise on cost-effective improvements and strategies to enhance property value.

Yes, we ensure all managed properties are compliant with Auckland and New Zealand regulations, offering peace of mind for property owners.

Our experienced Auckland property management experts can connect you with the right. Investment advisor on property investment strategies. Together, we can help you give a deep understanding of the Auckland property market.

Transferring your property to Goodstar is straightforward. Contact us, and our team will guide you through the seamless process.

Our dedicated team, cost-effective solutions, in-depth market knowledge, excellent communication, and better inspection reports collectively provide a superior property management experience in Auckland.

As a client of our efficient Auckland property management service, you’ll receive rental payments on the 1st and 16th of each month. If these dates fall on a weekend or a public holiday, then it shifts to the next business day. Alongside, we provide a detailed statement of all income and expenses.

In cases where a separate water meter and account are available, our system ensures the tenant pays for their water usage. As an experienced Auckland property management company, we handle these transactions for a better, seamless experience.

Typically, the tenant is in charge of lawn mowing and general garden care. However, this can be negotiated at the start of the tenancy. Tasks like tree trimming, weed spraying, and plant removal are generally covered by the landlord. We have a group of experienced, cost effective gardeners.

Maintenance costs vary greatly, often determined by the age of the property. As a rule of thumb, you could budget 0.5 to 1% of the property’s value per year. At Goodstar, we can help create a maintenance plan for more cost-effective property management in Auckland.

Landlords should provide adequate ventilation, while tenants are encouraged to regularly air the dwelling to prevent condensation build-up. As part of our commitment to better Auckland property management, we offer advice and assistance in dealing with such issues.

Chattels maintenance falls under the landlord’s responsibility. However, if damage is caused by tenant negligence, they may be held responsible. Our experienced team ensures fair handling of such scenarios, offering a better property management experience in Auckland.

While this can be negotiated, we recommend landlords hire pool specialists. Ensuring your pool meets New Zealand regulations is part of our commitment to better inspection reports and overall property management in Auckland.

The landlord is responsible for insuring the property and its chattels, while tenants cover their home contents insurance. As part of our comprehensive Auckland property management service, we guide and assist landlords in this aspect.

Yes, you can, although there are certain rules to follow. Leveraging our experience as an Auckland property management company, we can guide you through the selling process.

Although demand for rental properties in Auckland is high, we recommend budgeting for approximately 2 weeks of vacancy per year.

As per Auckland regulations, rent can be increased once a year. Goodstar can assist with this process.

At Goodstar, we operate a ‘no payment, no tolerance’ policy and have an effective system to reduce arrears. Our rigorous tenant screening process ensures that we place reliable tenants, offering a better Auckland property management experience. As a business, one of the best decisions we have made in the last six months is to invest in a dedicated debt collection team.

Goodstar Property Management employs a ‘no payment, no tolerance’ policy. We have a dedicated debt collection team and that’s the best thing we have invested in our business. As soon as a rent payment is missed, tenants are contacted to secure the outstanding amount. Our refined screening process of new tenants assures that only the most reliable individuals are approved, thereby mitigating potential problems. We maintain open communication with tenants, allowing us to pre-empt potential issues and address them before non-payment becomes a problem. Additionally, our comprehensive reminder system, including phone, SMS, email, and letter-based reminders, as outlined in our written arrears policy, greatly reduces arrears.

Property management all over Auckland has become increasingly competitive in recent years. Some companies might offer lower fees, but managing your property, which is likely one of your most significant investments, should be left to a professional company that can add value. Infact, when we started our business, we offered $25/wee, fixed fee management fee. We soon realised that to good a great job in this industry, you need experienced staff & better systems. Better staff and good system come at a cost but we can assure you your property will be better managed! Our clients, many of whom have struggled with cheaper services, are now some of our strongest advocates. They refer friends to our experienced Auckland Property Management company because they appreciate our focus on their happiness and maximising their returns. This is why over 18 landlords a month are transferring to us, trusting in our superior systems.

Auckland Property Management offers several fee options, which we’ll tailor to your specific needs once we understand your situation. Our fees mirror the quality of our service, and we remain fully transparent about our fee structure. We’re dedicated to providing exceptional service, including finding reliable tenants swiftly. Notably, we charge no fees until a tenant is paying rent.

Engaging a property manager has several benefits. Owning a rental property involves multiple challenges such as finding good tenants, managing maintenance issues, carrying out better inspection reports, understanding and complying with the Residential Tenancies Act, and dealing with unpaid rent. With our extensive expertise in New Zealand property management law, hiring us to manage your property saves you time and stress, and protects you from penalties for unintentional law breaches.

Over the years, we’ve fine-tuned our processes to ensure we match the right tenants to the right properties. All our property managers adhere to a proven step-by-step process to guarantee you receive excellent tenants. More information on this process is available in our Landlord Information Pack.

With the current high demand for rental properties across the country, we understand the importance of avoiding property vacancies. We’re not just managers but property investors like you, so we know the urgency of finding the right tenant. We strive to get your property rented as swiftly as possible.

At Goodstar Property Management, we see property maintenance as a crucial aspect of our role. We don’t charge additional fees for arranging repairs and maintenance. Leveraging our well-established relationships with professional trade contractors, we ensure efficient and cost-effective repairs and maintenance.

Often, we can lease your property without advertising thanks to our extensive database of tenants seeking particular properties. Our letting cost is a week’s rent plus GST. When advertising is necessary, we leverage tried-and-true platforms, tailoring your marketing package to your needs to ensure cost-effective Auckland property management.